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AMAZD Conversational Storefront

Don't lose customers
Sell more with guided shopping

that excites

✔ Easy integration with your shop system

✔ Scheduled or instant sales conversations

✔ Joint collaboration on shopping baskets

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Thousands of customers enjoy guided shopping with their love brands on AMAZD

See our success stories

How it works

Introduce your Experts

Let customers choose the right expert and have an instant or scheduled conversation.

Shop & Transact Together

Get to know the customers and suggest the right products. Create shared wishlists and baskets, for smoother check-out.

Stay Connected

Offer tailored after sales support. Stay connected for new and multi-touch purchases.
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Create unique shopping experiences
that convert

Guided shopping via online advice on your website.

Bring the in-store experience online. Just like in a physical store, consult one-on-one.

Within the web widget, the customer can enjoy engaging conversations both in chat and via call. Different chat functions enable the exchange of messages, files, videos, pictures, and GIFs. Also, the customer can schedule a call with an expert at their own convenience. An overview of the expert's availabilities allows for seamless scheduling. Shortly before the call both parties can join.

Guided shopping via online advice on your website.

Bring the in-store experience online. Just like in a physical store, consult one-on-one.

Within the web widget, the customer can enjoy engaging conversations both in chat and via call. Different chat functions enable the exchange of messages, files, videos, pictures, and GIFs. Also, the customer can schedule a call with an expert at their own convenience. An overview of the expert's availabilities allows for seamless scheduling. Shortly before the call both parties can join.
Different trigger points both online and offline allow the customer to start a conversation. These trigger points can be found in the web widget, text CTAs, pop-ups and offline QR codes embedded in promotional campaigns. Converse with your customers and prospects to bring them into the sales cycle. Then accelerate relationships and sales with timely, relevant messaging across online and offline channels and personalize all communications. Different trigger points both online and offline allow the customer to start a conversation. These trigger points can be found in the web widget, text CTAs, pop-ups and offline QR codes embedded in promotional campaigns. Converse with your customers and prospects to bring them into the sales cycle. Then accelerate relationships and sales with timely, relevant messaging across online and offline channels and personalize all communications.

Seamless online & offline shopping experiences.

Combine the best of two worlds. Stay connected with offline store visitors via QR codes and direct online leads to your stores.

Different trigger points both online and offline allow the customer to start a conversation. These trigger points can be found in the web widget, text CTAs, pop-ups and offline QR codes embedded in promotional campaigns. Converse with your customers and prospects to bring them into the sales cycle. Then accelerate relationships and sales with timely, relevant messaging across online and offline channels and personalize all communications. Different trigger points both online and offline allow the customer to start a conversation. These trigger points can be found in the web widget, text CTAs, pop-ups and offline QR codes embedded in promotional campaigns. Converse with your customers and prospects to bring them into the sales cycle. Then accelerate relationships and sales with timely, relevant messaging across online and offline channels and personalize all communications.

Seamless online & offline shopping experiences.

Combine the best of two worlds. Stay connected with offline store visitors via QR codes and direct online leads to your stores.

Sales with AMAZD show 40% higher order values & conversion rates of 46%

Online, you can meet and interact with actual people. Find things quickly and receive ideas Make sound decisions without second-guessing yourself. Maintain contact with people you can rely on.

Why your customers love it

  • Meet & engage with real people online
  • Find products faster & get inspiration
  • Make the right decisions without regrets
Distinguish yourself from the competition Sell more and more frequently Reduce the number of returns. Increase customer loyalty and engagement.

Why you will love it

  • Differentiate from competition
  • Sell more & more often
  • Build loyalty & engagement

Your new sales channel

Use online expert advice at every step of the buying journey to guide and convert your customers

Why now?

Meet

Converse

Transact

Grow

Analyze

Learn more

Easy integration & onboarding

Onboarding with AMAZD is super simple. You are setup within minutes.

We’re commited to revolutionizing eCommerce with you at AMAZD. We help you realize the peak performance of your customer interactions by integrating into the most common and up-to-date shop systems.

What the press says

Deutsche Startups and AMAZD
Project A Ventures and AMAZD
Bain & Company and AMAZD
Munich Startup and AMAZD
Internet world business and AMAZD
Ecxciting Commerce and AMAZD

What our customers say

“Since we started using AMAZD to cross- and upsell our average order value has increased by over 40%!”

CRO
Jewelry Brand
“We want to offer our online customers the same expert advice they are used to from our physical stores. With AMAZD we found an innovative partner to help us leverage our internal experts online.”

Group CEO
Photography Retail Group
“Customer prioritization has always been our number one priority. With AMAZD we are now able to bring the quality of in-store consultation to the online world.”

CMO
Hearing Aid Provider

Get started with AMAZD for free

Differentiate from competitors

Sell more & more often

Build loyalty & engagement

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The art of selling online. How to excite and convert more customers online?