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AMAZD USE CASES

03 | Virtual service

Let your customers connect to your experts for instant or scheduled virtual services around your products

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Why not offering additional touch points with your customers as an opportunity for more sales through cross-selling, additional revenue streams for value-adding services or to reduce returns from a bad initial product experience?

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Offer your customers:

  • Product onboarding sessions for a great start with the purchased product
  • Maintenance & repair session for easy maintenance and support
  • Virtual customer service session in case of unexpected issues with your products

With AMAZD you can:

  • Add QR codes to e.g. product, manuals and packaging
  • Promote after-sales expert service in e.g order confirmation emails
  • Add virtual expert services as a shoppable item to your online shop

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The art of selling online. How to excite and convert more customers online?