Liquid life is selling a broad range of bikes, equipment and components worth up to €15,000
The retailer sells via its own Magento shop and own retail stores in Germany
Customers are urging 1:1 advice when looking for the “right” mountain, racing or city bike
The bike market is highly competitive with many online retailers
Providing distinguishing services online is essential
Liquid Life was looking for:
Bringt das Erlebnis aus der Filiale online. Wie im Ladengeschäft, persönliche 1-zu-1 Beratung.
With AMAZD, Liquid Life’s sales teams now drive meaningful online sales conversations:
AMAZD integrates deeply with Liquid Life’s eCommerce system
Every interaction now is an opportunity to sell
Bringt das Erlebnis aus der Filiale online. Wie im Ladengeschäft, persönliche 1-zu-1 Beratung.
Liquid Life’s customers receive a highly curated shopping experience
AMAZD helps to drive sales with a 151% average order value uplift
Great customer satisfaction scores given the value of the in-person interactions
Bringt das Erlebnis aus der Filiale online. Wie im Ladengeschäft, persönliche 1-zu-1 Beratung.
So is the whole thing is made relatively simple to show the customers: "Hey, that is the right product for you"
Online Sales Manager @Liquid Life