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Videodata sells a wide range of professional equipment for commercial video productions and distributes via its own eCommerce shop based on Shopware as well as offline via its own retail. With almost 400 well-known manufacturers and over 14,000 products in the fields of audio, video, and broadcast, the company covers every request in the field of professional video production.
To maintain high quality, Videodata employs trained media technicians with production experience as part of the company’s offline retail team. Videodata’s online customers, however, could not access the full product expertise of their retail team.
Videodata therefore has clear goals:
Bring the in-store experience online. Just like in a physical store, consult one-on-one.
AMAZD fully integrates with Videodata’s eCommerce backend system Shopware. Videodata’s sales team can therefore sell online, just as they do in their retail store: They can actively approach customers, add products to their carts and guide them to check out.
Videodata now leverages the expertise of its retail team online:
Bring the in-store experience online. Just like in a physical store, consult one-on-one.
Videodata upgraded its online customer experience with AMAZD. The retail team can now offer its sales expertise online, to explain products and sell actively, just as in a physical store.
AMAZD helps to drive sales:
